Last Updated: July 1, 2016
Giggster provides an online platform that connects listers who have properties to rent with renters seeking to rent such properties for uses including but not limited to motion pictures, television and other types of creative productions (collectively, the "Services"), which Services are accessible at www.giggster.com and any other websites through which Giggster makes the Services available (collectively, the "Site").
“Affiliates” means companies related by common ownership or control. They can be financial and non-financial companies.
“Aggregated Information” means information about all of our users or specific groups or categories of users that we combine together so that it no longer identifies or references an individual user.
“Data Controller” means Giggster, the company responsible for the use and processing of Personal Information.
“Third Parties” means companies or persons not related by common ownership or control (i.e. non-affiliates) or other unrelated individuals. Third Parties can be financial and non-financial companies, or persons other than you and Giggster.
“Personal Information” means information (which may include sensitive information) relating to a living individual who is or can be identified either from that information or from that information in conjunction with other information that is in, or is likely to come into, the possession of the Data Controller.
A. Information that you provide We receive, store, and process information, including Personal Information, which you provide when accessing or using our Site and Services. Examples include when you:
B. Information we collect from your use of the Site We also receive, store and process information, possibly including Personal Information, when you access or use our Site and Services, including but not limited to:
When you use certain features of the Site, we may receive, store and process different types of information about your location, including general information (e.g. IP address, zip code) and more specific information (e.g. GPS-based functionality on mobile devices used to access the Site or specific features of the Site). If you access the Site through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details.
We may also receive, store and process Log Data, which is information that is automatically recorded by our servers whenever you access or use the Site, regardless of whether you are registered with Giggster or logged in to your Giggster Account, such as your IP Address, the date and time you access or use the Site, the hardware and software you are using, referring and exit pages and URLs, the number of clicks, device event information, pages viewed and the order of those pages, and the amount of time spent on particular pages.
While you may disable the usage of cookies through your browser settings, we do not change our practices in response to a “Do Not Track” signal in the HTTP header from your browser. We track your activities if you click on advertisements for Giggster services on Third-Party sites such as search engines and social networks, and may use analytics to track what you do in response to those advertisements.
Third Parties may not collect information about users’ online activities on the Site except as described in this policy.
Our Site may use social plugins, which are provided and operated by Third Parties (e.g. Facebook’s Like Button).
As a result of this, you may send to the Third Party the information that you are viewing on a certain part of our Site. If you are not logged into your account with the Third Party, then the Third Party may not know your identity. If you are logged into your account with the Third Party, then the Third Party may be able to link information about your visit to our Site to your account with them. Similarly, the Third Party may record your interactions with the social plugin.
You expressly consent to receive and accept communications from Giggster and their respective representatives, including via e-mail, telephone calls, text messages (including by an automatic telephone dialing system or a prerecorded voice), push notifications, or other comparable means at any of the e-mail addresses and/or telephone numbers provided by you or on your behalf to Giggster. You agree that the foregoing authorized communications may be initiated for any transactional, customer service, advertising, marketing, promotional, debt collection, account administration, or other purposes. YOU ACKNOWLEDGE THAT YOU ARE NOT REQUIRED TO CONSENT TO RECEIVE PRERECORDED OR AUTODIALED PROMOTIONAL, ADVERTISING, OR MARKETING (COLLECTIVELY, “MARKETING”) CALLS OR TEXT MESSAGES AS A CONDITION OF PURCHASING ANY PROPERTY, GOODS, OR SERVICES. IF YOU WISH TO OPT OUT OF MARKETING CALLS, EMAILS, OR TEXT MESSAGES FROM US, YOU AGREE TO OPT OUT BY FOLLOWING ANY UNSUBSCRIBE INSTRUCTIONS PROVIDED TO YOU IN THOSE COMMUNICATIONS OR BY CONTACTING CUSTOMER SUCCESS AT CONTACT@GIGGSTER.COM. If you receive a marketing call from Giggster, you also may opt-out of receiving future marketing calls by communicating a do-not-call request to our representative before you hang up. You agree that Giggster and our representatives will not be responsible for honoring opt-out requests communicated through other channels. If you wish to register an account with Giggster without agreeing to receive autodialed or prerecorded marketing calls or text messages from Giggster, contact a Customer Success representative for assistance at firstname.lastname@example.org. Standard text messaging and data charges charged by your wireless service carrier will apply to text messages we may send. You represent and warrant that you are authorized to approve the receipt of calls and text messages at any telephone number you provide to us in connection with your account or your use of our Services and to approve any related carrier charges. PLEASE BE ADVISED THAT IF YOU OPT OUT OF MARKETING COMMUNICATIONS, Giggster MAY STILL SEND YOU COMMUNICATIONS ABOUT YOUR ACCOUNT OR ANY TRANSACTIONS BETWEEN YOU, Giggster, AND/OR OTHER USERS OF THE PLATFORM, INCLUDING THE SERVICES YOU PROVIDE TO OR RECEIVE FROM OTHER USERS OF THE PLATFORM. YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING TEXT MESSAGES OR OTHER COMMUNICATIONS MAY IMPACT YOUR USE OF THE SERVICES.
A. We use, store and process information about you for the following general purposes:
B. How Giggster Uses and Processes User Communications
We may, either directly or through Third Parties we engage to provide services to us, review, scan, or analyze your communications with other users exchanged via the Site for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research and customer support purposes. For example, as part of our fraud prevention efforts, the Site may scan and analyze messages to help prevent Renters from substantially misleading Listers about the scope of their project, or fraudulent Listers asking to be paid outside of the Site. We may also scan, review or analyze messages for research and product development purposes to help make search, booking and user communications more efficient and effective, as well as to debug, improve and expand product offerings. We will not review, scan, or analyze your communications for sending Third-Party marketing messages to you. We will also not sell these reviews or analyses of communications to Third Parties. We will also use automated methods to carry out these reviews or analyses where reasonably possible. However, from time to time we may have to manually review some communications. By using the Site, you consent that Giggster, in its sole discretion, may, either directly or through Third Parties we engage to provide services to us, review, scan, analyze, and store your communications, whether done manually or through automated means.
We may transfer, store, use and process your information, including any Personal Information, to/in countries outside of the European Economic Area (“EEA”) and/or United States. Please note that laws vary from jurisdiction to jurisdiction, and so the privacy laws applicable to the places where your information is transferred to or stored, used or processed in, may be different from the privacy laws applicable to the place where you are resident.
Your Personal Information may be disclosed as follows:
You may review, update, correct or delete the Personal Information in your Giggster account. If you would like to correct your information or cancel your Giggster account entirely, you can do so by logging in to your Giggster account or by sending an email to us. Please also note that any reviews, forum postings and similar materials posted by you may continue to be publicly available on the Site in association with your first name, even after your Giggster account is canceled.
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your Personal Information against unauthorized access, destruction or alteration. However, no method of transmission over the Internet, and no method of storing electronic information, can be 100% secure. So, we cannot guarantee the security of your transmissions to us and of your Personal Information that we store.
We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Site and Services ("Feedback"). You may submit Feedback by emailing us, through the "Contact" section of the Site, or by other means of communication. You acknowledge and agree that all Feedback you give us will be the sole and exclusive property of Giggster and you hereby irrevocably assign to Giggster and agree to irrevocably assign to Giggster all of your right, title, and interest in and to all Feedback, including without limitation all worldwide patent, copyright, trade secret, moral and other proprietary or intellectual property rights therein, and waive any moral rights you may have in such Feedback. At Giggster's request and expense, you will execute documents and take such further acts as Giggster may reasonably request to assist Giggster to acquire, perfect, and maintain its intellectual property rights and other legal protections for the Feedback.