Alice and her crew were absolutely wonderful. From the communication to the professionalism to the cleanliness…..I cannot say enough good things about the whole experience. A pleasure to work with! Please come back anytime!
Someone from the crew damaged our Master Bedroom Cal King Duvet w ink/marker stains and we immediately pointed this out to the AD, Designer and Production Mgr when they wrapped on set and shared photos. Producer of the production co now refuses to pay for replacement damage. Their crew disassembled the bed and added their own bedsheets for the scene. No one at any point mentioned the ink stain was their prior. Our cleaners dispute this as they always professionally clean this home as 5-star vacation rental. Also their van had an oil leak during their 2-day film shoot and left oil stains in our new paved driveway which has permanently left a mark. This home is in the Hollywood Dell neighborhood and they also blocked neighbor's driveway and neighbor ended up filing a complaint w FilmLA. Again this is a 5-star luxury rental on top travel booking channels and we would never leave our guests duvet cover w ink stains on it. Overall the shoot and crew were good to work with, its just been disappointing and frustrating trying to get them to pay for their damages.
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