As I went through the booking process, Simen always responded timely and had precise answers to all of my questions. When we arrived on location, we were greeted by Tyler who was an immaculate host. He gave us a tour of the GORGEOUS gown, (it is truly even better in person) and then quickly responded to any questions while we were going through our photoshoot. Everyone was professional, kind and we will be renting this location again and again.