Introducing Giggster Concierge Services
Giggster was founded with the idea of streamlining and simplifying the location booking process. In late 2016 we launched the first ever online marketplace specifically designed to connect homeowners with professional production companies. Since then we've grown into one of the industry's most successful film-tech startups.
Amidst this growth, we’ve also worked hard to establish our industry credentials and build close personal relationships with property owners and production companies on the higher end of the location rental market. Giggster Concierge represents the natural progression of our agency-level support services, combining the technology and innovation of our popular online platform with the personalized white glove service demanded by top-tier productions.
Giggster Concierge is a full service agency with 8 full-time LA-based account representatives here to help both owners and renters coordinate high-end location bookings.
Find Your Dream Location
Production renters that want help from our Concierge team can expect 24/7 on-demand support from a personal account executive who will work on your behalf to negotiate pricing, manage logistics, coordinate permits and contracts, assign site representatives, and handle payouts.
Giggster works with a diverse list of production companies, agencies and freelance content creators as well as big name brands such as Netflix, Disney, Hulu, Snapchat, TNT, NBC Universal, H&M, Adidas, Michael Kors, Playboy, Valentino, Marc Jacobs, Louis Vuitton and Neiman Marcus.
Our popularity and reputation within the higher end of the location market allows us incredible popularity and leverage with top-tier location owners in Los Angeles and New York as well as the experience to know how to deliver exceptional customer service for even the most demanding shoots and events. Below are some examples of the different teams we work with:
Commercial Agencies - We work with LA’s top creative agencies such as North6, Caviar LA, Stadium, and PRETTYBIRD.
Fashion Brands - High-end designer fashion shoots and events are a specialty for several of our agents. We provide insight into seasonal trends and negotiation strategies.
Online Creators - In addition to working with a variety of Youtube and Instagram celebrities and talent agencies, we also have close relationships with online-only media brands like Tastemade, BuzzFeed, and Awesomeness TV.
Filmmakers - We’ve worked on numerous feature films and TV series’ for a variety of production companies such as NBC Universal, Netflix, Disney and Hulu.
Fashion retailer Michael Kors has shot with Giggster on multiple occasions, using our properties for a number of large seasonal collections. In May 2018, one of the producers on their team had reached a roadblock when the owner of their top location choice decided to triple the day rate. Our Concierge team intervened, leveraging our knowledge of the owners past accepted bookings, to negotiate a total shoot budget of almost $11,000 less than the owners previous minimum offer.
“Giggster’s team has been a lifesaver - they’ve maintained the responsiveness and service of an agency, with an easily searchable online library”- Anna Wilson, Producer, Playboy
Better Data, Bigger Savings
One of the biggest differences between Giggster Concierge and traditional location agencies is our technology advantage. In addition to a streamlined website, and larger audience of high-profile renters, we have a dedicated team of back-end engineers, data-scientists, and professional writers working to surface useful data to help you find better, less trafficked, and more affordable location options. One of our largest ongoing projects, has been working alongside LA’s largest permitting service, FilmLA, to analyze over a decade of production data.
A Team of Professionals
The Giggster Concierge team is based out of our company headquarters in Santa Monica and includes 8 full-time agents, 4 trained site representatives and 3 staff photographers. Clients that choose to have their property needs fulfilled by our team will be assigned a full time agent to manage their inquiries, and coordinate bookings. We understand that location hunting can be a stressful and challenging process at times, and for this reason, we provide 24/7 access to our team.